FAQ
Account management and security
- How do I migrate my email address or phone number to another account? (web)Published on Aug 22, 2023Updated on Aug 10, 2026404
- How do I migrate my email address or phone number to another account? (app)Published on Aug 22, 2023Updated on Aug 11, 2026601
- How do I change or reset my login password if I forgot my login credentials?Published on Aug 22, 2023Updated on Aug 11, 202619,905
- I haven't received the verification codePublished on Aug 16, 2023Updated on Aug 18, 202633,749
- How do I create passkeys? (app)Published on Aug 16, 2023Updated on Aug 14, 202613,919
- How do I create passkeys? (web)Published on Aug 16, 2023Updated on Aug 5, 20264,386
- My authenticator app isn't working, what should I do?Published on Aug 11, 2023Updated on Aug 5, 20262,226
- Disabling cloud sync on your authenticator appPublished on May 12, 2023Updated on Aug 10, 20265,295
- OKX Beginner's GuidePublished on Mar 20, 2023Updated on Aug 20, 20261,791
- What can I do if my device is running in an unsafe environment?Published on Jan 19, 2023Updated on Aug 10, 2026301