FAQ
Account management and security
- How do I update my email?Sep 6, 2023Published on Sep 6, 2023Oct 21, 2026Updated on Oct 21, 20263
- How do I authorize a new device when I log in?Aug 31, 2023Published on Aug 31, 2023Sep 4, 2026Updated on Sep 4, 202614,342
- How do I close my account? (web)Aug 22, 2023Published on Aug 22, 2023Sep 29, 2026Updated on Sep 29, 2026481
- How do I close my account? (app)Aug 22, 2023Published on Aug 22, 2023Sep 29, 2026Updated on Sep 29, 2026925
- How do I freeze my account? (web)Aug 22, 2023Published on Aug 22, 2023Aug 25, 2026Updated on Aug 25, 2026419
- How do I migrate my email address or phone number to another account? (web)Aug 22, 2023Published on Aug 22, 2023Sep 24, 2026Updated on Sep 24, 2026
- How do I update my login password?Aug 22, 2023Published on Aug 22, 2023Oct 22, 2026Updated on Oct 22, 202633
- How do I transfer/deposit crypto with my sub-accounts?Aug 22, 2023Published on Aug 22, 2023Sep 23, 2026Updated on Sep 23, 20269,289
- Why haven't I received the verification code?Aug 16, 2023Published on Aug 16, 2023Aug 5, 2026Updated on Aug 5, 202637
- How do I create passkeys? (web)Aug 16, 2023Published on Aug 16, 2023Oct 22, 2026Updated on Oct 22, 20264,467
- How do I create passkeys? (app)Aug 16, 2023Published on Aug 16, 2023Oct 22, 2026Updated on Oct 22, 202614,356
- Disabling cloud sync on your authenticator appMay 12, 2023Published on May 12, 2023Aug 25, 2026Updated on Aug 25, 20265,629
- OKX Beginner's GuideMar 20, 2023Published on Mar 20, 2023Sep 15, 2026Updated on Sep 15, 20261,821
- What can I do if my device is running in an unsafe environment?Jan 19, 2023Published on Jan 19, 2023Aug 25, 2026Updated on Aug 25, 2026301
Showing 31-44 of 44 articles