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Top questions

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WalletConnect FAQ
Updated on 10 Aug 2026
Why can’t I withdraw funds?
Updated on 5 Aug 20263
Split Position - Introduction & FAQ
Updated on 6 Aug 20269
How do I enable allowlist? (app)
Updated on 5 Aug 20261
VIP Referral FAQ
Updated on 28 Jul 202613

Getting started

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OKX SG Beginner's Guide
Updated on 11 Aug 20266
How do I verify my identity with Singpass?
Updated on 11 Aug 20266
A beginner's guide to identity verification
Updated on 10 Aug 20266,509
How do I buy and sell crypto with a third party?
Updated on 11 Aug 2026678
Why hasn't my deposit been credited?
Updated on 5 Aug 202614,420

FAQ

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Pay

Pay general info
OKX Card

Risk and fraud

Fraud prevention
Account and wallet safeguard measures

Deposit and withdrawal

Crypto deposit
Crypto withdrawal
Cash withdrawal
Proof of reserves
Cash deposit

Buy and sell crypto

P2P ads & merchants
P2P orders management
P2P trading risks
Third-party payment channels
Debit and credit cards

Trading

Convert
Spot trading
Futures
Liquid marketplace
Trading general info

Programs and promotions

Referrals
Rewards

Account, security, and verification

App download and update
Individual verification
Account management and security
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Others

Miscellaneous

Announcements

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New listings
Delistings
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Deposit/withdrawal suspension
P2P trading
Web3

Product documents

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Basic trading rules
Risk management
Pre-market futures
Copy trading
Liquid marketplace
Broker